Tracking Technology Information
Ilqenoraxo uses various tracking technologies to deliver our educational services effectively and create personalized learning experiences for students and educators. These small data files and scripts help us remember your preferences, understand how you interact with course materials, and continuously improve our platform's functionality. We want to be transparent about what information we collect through these technologies and give you meaningful control over your data—this document explains everything you need to know about how these systems work on our platform.
When you visit our educational platform, different types of tracking technologies work together to support your learning journey. Some are absolutely necessary for basic functions like logging into your account or accessing your enrolled courses, while others help us analyze usage patterns to make the platform better for everyone. We respect your right to understand and control these technologies, which is why we've created this comprehensive guide to walk you through every aspect of our tracking practices.
Purpose of Our Tracking Methods
These technologies store small pieces of information on your device or in your browser, allowing our platform to recognize you when you return and remember your settings across sessions. Cookies—the most common type—can be session-based (disappearing when you close your browser) or persistent (staying on your device for a set period). Local storage works similarly but can hold more data and doesn't automatically send information back to our servers with each request. Together, these tools create a smoother, more personalized educational experience that adapts to your needs.
Essential technologies keep our platform running properly. Without these, you couldn't log into your student account, navigate between course modules, or submit assignments securely. They manage your authentication state so you don't have to re-enter credentials on every page, maintain your shopping cart when purchasing courses, and ensure that your selected language preference persists throughout your session. These critical functions form the backbone of our service delivery and cannot be disabled without breaking core functionality.
Analytics technologies help us understand how learners interact with course content and where they might be struggling. We track metrics like which video lectures get rewatched most frequently, where students pause or abandon lessons, average quiz scores across different topics, and navigation patterns through curriculum modules. This data reveals opportunities to improve course design, identify confusing sections that need clearer explanations, and optimize the pacing of learning materials. By analyzing aggregated usage patterns, we can make evidence-based decisions that enhance educational outcomes for all users.
Functional technologies remember your individual preferences and choices to personalize your experience. They store settings like your preferred video playback speed, whether you want subtitles enabled by default, your chosen interface theme (light or dark mode), and your notification preferences for assignment deadlines and discussion replies. These tools also help us tailor content recommendations based on your completed courses and learning interests, creating a customized educational path that aligns with your goals and study habits.
The entire technology ecosystem works in concert to support your educational journey from enrollment through completion. Essential tools handle security and basic functionality, analytics components gather insights to improve course quality, and functional elements personalize your experience based on your preferences and behaviors. Each category serves a distinct purpose, but they share information when necessary to create a cohesive platform—for example, analytics data might inform personalized recommendations, while preference settings affect which metrics we track about your learning progress.
Control Options
You have substantial rights regarding tracking technologies under various privacy frameworks including GDPR, CCPA, and educational privacy regulations. These regulations give you the power to accept or decline non-essential tracking, access information about what data we've collected through these methods, request deletion of stored information, and withdraw your consent at any time without affecting your access to core educational services. We've built our platform to honor these rights automatically through browser settings and our own preference management tools.
Managing preferences in major browsers gives you direct control over what gets stored on your device. In Chrome, navigate to Settings > Privacy and Security > Cookies and Other Site Data, where you can block all tracking, block only third-party elements, or make exceptions for trusted sites like Ilqenoraxo. Firefox users should visit Settings > Privacy & Security > Cookies and Site Data to configure similar options with enhanced tracking protection features. Safari offers controls under Preferences > Privacy with options to prevent cross-site tracking entirely. Edge provides settings through Settings > Cookies and Site Permissions where you can choose between blocking different categories of trackers while allowing essential functionality.
Our platform includes a consent management interface accessible through your account settings and the footer of every page. When you first visit, you'll see options to accept all tracking, decline optional categories, or customize your preferences by specific type. You can return to these settings anytime to adjust your choices—changes take effect immediately, though you may need to refresh the page to see the new configuration applied. This dashboard shows exactly which categories are active for your account and provides clear explanations of what each category does.
Disabling different categories has varying impacts on your educational experience. Blocking essential technologies will prevent login functionality, break course navigation, and make it impossible to save your progress through learning modules—we don't recommend this approach. Declining analytics won't affect your personal learning but prevents us from collecting usage data that helps improve course design for future students. Turning off functional preferences means the platform won't remember your settings like video speed or subtitle preferences, requiring you to reconfigure these options during each session. Personalization settings affect content recommendations, so disabling them results in more generic course suggestions rather than tailored learning paths based on your interests and history.
Third-party privacy tools and browser extensions can provide additional control layers. Privacy Badger automatically learns to block invisible trackers, while uBlock Origin gives granular control over which scripts load on educational platforms. Ghostery provides visual feedback about tracking attempts and lets you whitelist trusted educational sites. DuckDuckGo's browser extension blocks hidden trackers across the web while maintaining functionality on learning platforms. These tools work alongside your browser's built-in settings to create comprehensive protection, though you may need to configure exceptions for Ilqenoraxo to ensure all educational features work correctly.
Finding the right balance between privacy protection and educational functionality requires some experimentation. We suggest starting by accepting essential technologies only, then gradually enabling additional categories as needed based on which features you want to access. Most learners find that enabling functional preferences significantly improves their experience without substantially increasing data collection, while analytics typically operate in the background without noticeable impact. If you encounter issues after adjusting settings, try temporarily enabling all categories to identify which specific type is needed for the problematic feature, then make an informed decision about whether that functionality is worth the associated data collection.
Further Considerations
Retention schedules vary based on the type of technology and its purpose within our educational platform. Session-based elements expire automatically when you close your browser, while authentication tokens typically last for two weeks before requiring re-login for security purposes. Analytics data gets aggregated and anonymized within 90 days, after which individual session information is deleted while summary statistics are retained indefinitely to inform long-term platform improvements. Functional preference storage persists for up to one year of account inactivity, ensuring your settings remain intact even if you take breaks between courses. We automatically delete all tracking data associated with accounts that remain inactive for three years or when users formally request deletion through their privacy settings.
Security measures protecting tracking data include encryption both in transit and at rest, ensuring that information traveling between your browser and our servers cannot be intercepted or tampered with by malicious actors. We store tracking information on secure servers with restricted access, requiring multi-factor authentication for any employee who needs to access user data as part of their job responsibilities. Regular security audits test our systems for vulnerabilities, and we maintain detailed logs of all access to tracking data to detect any unauthorized viewing attempts. These technical safeguards combine with organizational policies requiring data minimization—we only collect what we genuinely need for specific educational purposes rather than gathering information opportunistically.
Data integration with other sources occurs when necessary to provide cohesive educational services across our platform. Your tracking data might be combined with information you directly provided during registration, like your educational background and learning goals, to create more accurate course recommendations. If you connect third-party services (like Google Calendar for deadline reminders), we may correlate that integration data with your usage patterns to improve scheduling features. Learning analytics from tracking technologies feed into progress dashboards that also incorporate quiz scores, assignment grades, and instructor feedback to give you a comprehensive view of your educational advancement. All integration follows strict purpose limitation principles—we only combine data sources when there's a clear educational benefit to doing so.
Regulatory compliance varies across jurisdictions but we maintain standards that meet the strictest requirements globally. For European users, we follow GDPR requirements for lawful basis, consent mechanisms, and data subject rights. California residents receive CCPA protections including the right to opt out of data sales (though we don't sell educational data) and access to detailed information about data collection categories. Educational privacy regulations like FERPA and COPPA influence how we handle data for minors and in academic settings, with enhanced protections for users under 13 and students whose records qualify as educational records under federal law. We also comply with sector-specific requirements in jurisdictions where we operate, automatically applying appropriate protections based on user location and account type.
International users face varying considerations depending on their location and applicable legal frameworks. EU residents benefit from GDPR's comprehensive protections with data processing occurring within the European Economic Area when possible. UK users receive equivalent protections under UK GDPR following Brexit. For users in countries without comprehensive privacy laws, we apply our standard global practices based on the highest regulatory requirements we face anywhere. When data must transfer across borders for technical reasons (like content delivery networks speeding up video loading), we use approved mechanisms like Standard Contractual Clauses to ensure protection travels with the data. Some features may be unavailable in certain regions due to local restrictions or our inability to provide adequate protections under local law.
External Technology Providers
Several categories of service providers access tracking data through our platform to deliver specialized functionality. Content delivery networks speed up video streaming and course material downloads by caching content closer to your geographic location. Analytics partners help us understand detailed usage patterns with more sophisticated tools than we could build in-house. Payment processors handle transaction security when you purchase courses, requiring certain tracking to prevent fraud and manage refunds. Communication services power features like live chat support and discussion forums, needing session data to maintain conversation context. Each category serves specific educational purposes and operates under contractual obligations that restrict how they can use information collected through our platform.
Different provider categories collect varying data points aligned with their specific functions. Video hosting partners track playback statistics including watch time, pause points, and completion rates to optimize streaming quality and help instructors understand engagement levels. Analytics services gather detailed interaction data like mouse movements, scroll depth, and click patterns to create heatmaps showing how students navigate course interfaces. Payment processors collect device fingerprints and transaction metadata to identify potentially fraudulent purchases without accessing your actual payment card numbers. Email service providers track message delivery and open rates when we send you course announcements or promotional offers, using this data to improve communication timing and relevance.
Partner processing occurs under strict guidelines that limit usage to educational purposes only. Video platforms analyze your viewing patterns exclusively to improve streaming performance and provide instructors with engagement metrics—they cannot use this data for advertising outside our platform. Analytics partners create aggregated reports about learning behaviors but are prohibited from building personal profiles for other commercial purposes. Payment processors store transaction records for fraud prevention and regulatory compliance but must delete unnecessary information according to defined schedules. All partners operate as data processors under our instruction rather than controllers making independent decisions about data usage, maintaining a clear chain of responsibility that starts with Ilqenoraxo's commitments to you.
Control mechanisms for partner tracking include both platform-level settings and direct opt-outs where required by law. Our consent management interface lets you decline entire categories of partners—for example, you can reject analytics partners while still allowing essential service providers. Some partners offer their own opt-out mechanisms accessible through their privacy policies, though managing these individually can be cumbersome compared to using our centralized controls. Browser-based tracking protections automatically block some partner technologies, particularly those classified as cross-site trackers, without requiring manual configuration. When you exercise privacy rights like data deletion through our platform, we ensure those requests cascade to all partners who received your information.
Data protection agreements with partners include specific contractual safeguards that go beyond standard vendor relationships. We require partners to implement security measures equivalent to our own, including encryption and access controls, verified through regular compliance audits. Contracts specify exact permitted purposes for data usage and prohibit any secondary processing not directly related to educational services. Partners must notify us immediately of any data breaches affecting information from our platform, allowing rapid response to protect affected users. We maintain the right to audit partner practices and terminate relationships with any provider who violates terms, ensuring accountability throughout our technology ecosystem. Agreements also address data retention and deletion, requiring partners to purge information on the same timelines we follow rather than maintaining indefinite storage.
Additional Technologies
Web beacons and pixel tags are tiny transparent images embedded in course pages or emails that help us track specific user actions. When your browser loads a page containing a beacon, it sends a request to our server confirming that you viewed that particular content—this is how we know whether you opened an email announcement or completed a specific lesson module. These pixels can also collect basic technical information like your IP address, browser type, and the time you accessed the content. We use them primarily for email campaign effectiveness measurement and to verify course progress for certification purposes, ensuring you've actually viewed required materials before earning credentials.
Local storage in your browser holds more substantial data sets than traditional tracking methods, enabling richer functionality within our educational platform. We store your partially completed quiz answers here so you don't lose progress if your browser crashes mid-assessment, and cache recently viewed course materials to enable offline access when your internet connection drops temporarily. Your customized dashboard layout—which modules you've pinned, which courses are marked as favorites, and your preferred view settings—lives in local storage so these preferences load instantly without server requests. Unlike server-side storage, this information stays entirely on your device under your control, though clearing browser data will erase these locally saved settings and require reconfiguration.
Device fingerprinting techniques help us identify returning users even when tracking methods are blocked, primarily for security purposes like detecting account takeover attempts. We collect and analyze combinations of your device characteristics—screen resolution, installed fonts, browser plugins, and operating system version—to create a probabilistic identifier that's reasonably unique. This technology helps prevent credential stuffing attacks where hackers try stolen passwords across multiple accounts, and flags suspicious login attempts from devices that don't match your typical access patterns. While less precise than account-based tracking, fingerprinting provides a safety net that protects your educational records even when you've disabled other technologies.
Other specialized technologies include server-side session management that tracks your activity without storing information on your device, maintaining your logged-in state and course progress through secure server-side databases instead of browser storage. We employ API tokens for mobile app authentication, allowing our iOS and Android applications to communicate securely with our servers while maintaining your session across app restarts. Single sign-on integrations with institutional systems use standardized protocols like SAML and OAuth that pass authentication information through secure encrypted exchanges. These technologies operate largely invisibly to end users but are critical for seamless educational experiences across multiple devices and access points.
Managing these diverse technology types requires different approaches based on how each operates. Web beacons in emails can be blocked by configuring your email client to prevent automatic image loading, though this may make messages harder to read. Local storage control lives in your browser settings under sections typically labeled "site data" or "storage," where you can clear existing information and prevent future storage on a per-site basis. Device fingerprinting is harder to control directly but privacy-focused browsers like Brave and Firefox with enhanced protections automatically randomize some fingerprinting inputs to prevent accurate device identification. For mobile app technologies, platform-level settings in iOS and Android allow you to revoke specific permissions or clear app data entirely while maintaining your account, forcing the app to re-establish connections with fresh settings on next launch.
Policy Revisions
We maintain this tracking information document through regular reviews aligned with our broader privacy policy update schedule, typically conducting comprehensive assessments quarterly or whenever we introduce new tracking technologies to the platform. Updates also occur in response to regulatory changes affecting educational privacy or user feedback identifying areas needing clearer explanation. Our legal and technology teams collaborate during reviews to ensure technical accuracy and regulatory compliance while our user experience team works to keep language accessible. Substantive changes that affect your rights or expand data collection always undergo additional scrutiny including privacy impact assessments before implementation.
Notification systems for policy updates include prominent banner notices on our platform homepage and within your student dashboard when significant changes occur, remaining visible until you acknowledge seeing the update. We send email notifications to all active users explaining material changes and linking directly to revised sections for easy comparison. For major revisions affecting core tracking practices, we may require explicit consent before applying new policies, giving you the option to review changes carefully and adjust your preferences accordingly. Minor clarifications or updates that don't expand data collection or reduce your control may be announced less prominently while still being clearly documented in the version history.
Reviewing changes between versions is straightforward through our policy archive accessible from the footer of this document, where we maintain previous versions dating back three years with change logs highlighting specific modifications. Updated sections are marked with revision dates and brief explanations of what changed, allowing quick identification of new information without reading entire documents. We also publish plain-language summaries of significant updates that explain in simple terms what's different and why the changes matter to your educational experience. If you have questions about specific revisions, our privacy team responds to inquiries through the support channels listed in your account settings.
Implementation timelines for policy changes depend on their nature and impact to your experience. Technical updates that merely clarify existing practices typically take effect immediately upon publication since they don't alter actual data handling. New tracking technologies or expanded data collection become active only after a notice period—usually 30 days for minor additions, 60 days for substantial changes—giving you time to review implications and adjust your consent preferences if desired. Changes required by law may take effect on shorter timelines when regulatory deadlines necessitate rapid compliance, though we strive to provide as much advance notice as circumstances permit. You can always check the "effective date" listed at the top of this document to know exactly when current provisions began governing your interactions with our platform.